Transformation and Operating Model
Why transformations stall, and the structures, metrics and decision rights that make them hold.
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Satellites Are Coming for the Phone. Is This the Mobile Operators’ Kodak Moment?
Satellites now hold spectrum and talk retail. Four futures show when mobile operators lose their role, not their network, and what to watch.
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Does AI Fry Workers’ Brains, or Does the Way We Deploy It?
Deloitte treats AI brain fry as an interface problem. The evidence says AI contributes, and what organizations add, measure and allow decides how much.
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Who Connects Whom?
We say technology connects people. Ask it the other way, and the hub moves to the person, who carries identity and context across the apps an organization runs.
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Your AI pilot did not fail on capability. It failed on the configuration around it.
Four 2025–26 surveys agree: AI value is decided by the configuration around the model, not the model. What that means for enterprises and vendors.
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Enterprise AI returns diverge, and the model does not seem to be why
Eight in ten say AI helps them. About six in a hundred report real EBIT from it. The 2025 and 2026 evidence points to how work was rearranged,…