metrics
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Who Connects Whom?
We say technology connects people. Ask it the other way, and the hub moves to the person, who carries identity and context across the apps an organization runs.
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Your AI pilot did not fail on capability. It failed on the configuration around it.
Four 2025–26 surveys agree: AI value is decided by the configuration around the model, not the model. What that means for enterprises and vendors.
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AI is not draining creativity from your people. It is draining variety from your organization.
Generative AI makes each person’s work better and the organization’s work more alike. The loss sits in the configuration, and only that can fix it.
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Enterprise AI returns diverge, and the model does not seem to be why
Eight in ten say AI helps them. About six in a hundred report real EBIT from it. The 2025 and 2026 evidence points to how work was rearranged,…
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If AI does the junior work, who becomes senior?
Young workers in AI-exposed jobs are 19% behind their peers. The judgment that checks AI is learned on the rung being thinned. Who becomes senior in 2031?